Networking

GLOTECH has extensive experience providing system engineering and network administration services including: designing, developing, and installing networks; and providing services in operational end-user support; and continuous product assessment, acquisition, installation and maintenance.

GLOTECH is tasked to provide 24/7 on-call support for help desk response (Tier 2 and Tier 3) for various systems, including the Command and Control Personal Computer (C2PC), the Microsoft Windows- based network implementation support tactical and administrative requirements within the USCG, the Vessel Traffic System (VTS), the SCCS, COMDAC-INS navigation system, and other systems. Personnel operate the integrated help desk software, tracking System Trouble Reports (STR) to completion.

Our services include:

• Design, Install, and Administer Local Area Networks (LANs), Metropolitan Area Networks (MANs) and Wide Area Networks (WANs)
• Provide 24x7 Helpdesk (Tier 1 – 3) Support
• Microsoft Windows, Active Directory and NT and Novell Netware NOS
• Hardware/Software Testing and Evaluation
• Benchmark Testing for Servers, Client PCs, Routers and Switches, and Cabling Components
• Configuration Control and Capacity Planning
• Cabling Installation and Testing
• End-User Training

Program and Resource Management

System Integration

Networking

Installation and Maintenance

Configuration Management

Information Assurance

Technical Assistance

Training

Database Support